Problem solving methods

    problem                                    problem                                          problem
identification                                 analysis                                          solution

Objectives

• Learning systematic, sustainable methods of

        1.) Problem detection

        2.) Problem analysis

        3.) Problem solution

 

Content

• Basics of structured troubleshootong tools

        1.) Building of the team

        2.) Objective specifications

        3.) Conditon creation

        4.) Documentation of the case

        5.) Root cause identificaton and analysis

        6.) Customer benefit follow up

        7.) Motivation

• Pareto & Ishikawa diagram
• Case study and simulation