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Together, we undertook a strategically important project to redesign the way services are provided in our laboratories. ROI consultants understand how to structure processes and make them efficient, and they quickly fit in with the team. Particularly worthy of mention is the way knowledge gained from the manufacturing industry was successfully applied to the processes of a services company.
Joachim Birnthaler, CEO, TÜV SÜD Product Service GmbH, Munich

JAMES P. WOMACK Layout test

JAMES P. WOMACK Ph.D. je zakladatel a hlavní poradce Lean Enterprise Institute Inc., neziskové a vzdělávací instituce se sídlem v Brooklynu, Massachusetts. Zpočátku se zabýval obchodním systémem TOYOTA a v současné době se věnuje celému systému řízení štíhlé výroby.

Je autorem nebo spoluautorem:

 

   
The Machine That Changed the World (Macmillan/Rawson Associates, 1990) Lean Thinking (Simon & Schuster, 1996), Lean Solutions (Simon & Schuster, 2005) Seeing The Whole Value Stream (Lean Enterprise Institute, 2011) Gemba Walks (Lean Enterprise Institute, 2011)

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